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Privacy Policy

Effective Date: June 2026  ·  Zalgo Infotech Pvt. Ltd.

At Zalgo Infotech Pvt. Ltd.("Zalgo Infotech", "we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://zalgoinfotech.com and use our services.

By accessing our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

Information that can identify you directly, including:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Job Title
  • Business Website
  • Project Requirements
  • Billing Information (when applicable)
Technical Information

We automatically collect certain technical data, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Session Duration
  • Referring Website
  • Geographic Location (approximate)
Communication Information

When you contact us through Contact Forms, Email, WhatsApp, Phone Calls, Live Chat, or Social Media, we may store the information you provide for communication and support purposes.


2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and consultation requests
  • Deliver software development and IT services
  • Provide project estimates and proposals
  • Improve website performance and user experience
  • Send important service updates
  • Process contracts and invoices
  • Provide customer support
  • Conduct analytics and performance monitoring
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and analyze visitor behavior.

Required for website operation and security.

Used to understand visitor interactions and website performance.

Examples: Google Analytics, Google Tag Manager

Used to measure advertising effectiveness and improve marketing campaigns.

You may disable cookies through your browser settings at any time.


4. Third-Party Services

Our website may use third-party services, including but not limited to:

Google AnalyticsGoogle Tag ManagerGoogle AdsMeta PixelLinkedIn InsightsWhatsApp BusinessCloud Hosting ProvidersCRM PlatformsPayment Processors

These providers may collect data according to their own privacy policies. We encourage users to review their policies separately.


5. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

Service Providers

With trusted vendors assisting us in Hosting, Analytics, CRM Management, Email Communication, and Customer Support.

Legal Requirements

When required by applicable law, court orders, or government authorities.

Business Protection

To protect our legal rights, company assets, customers, and website security.


6. International Data Transfers

Because we serve clients globally, your information may be processed and stored in countries outside your own jurisdiction.

We take reasonable measures to ensure adequate protection of your information during such transfers.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver services
  • Fulfill contractual obligations
  • Meet legal requirements
  • Resolve disputes
  • Maintain business records

When information is no longer required, it is securely deleted or anonymized.


8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Secure Hosting
SSL Encryption
Access Controls
Security Monitoring
Backup Systems

While we strive to protect your data, no method of transmission over the internet can be guaranteed as completely secure.


9. Your Privacy Rights

Depending on your location, you may have rights to:

Access

Request access to your personal information.

Correction

Request correction of inaccurate information.

Deletion

Request deletion of your personal information.

Restriction

Request limited processing of your data.

Objection

Object to certain processing activities.

Data Portability

Request a copy of your data in a portable format.

To exercise any of these rights, please contact us using the information below.


10. GDPR Compliance (European Union Visitors)

If you are located within the European Economic Area (EEA), we process your personal data based on:

  • Consent
  • Contractual Necessity
  • Legal Obligations
  • Legitimate Business Interests

You may contact us regarding any GDPR-related request.


11. Children’s Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 13.

If such information is identified, it will be promptly removed.


12. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

Users access such websites at their own risk.


13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised Effective Date.

Continued use of our website after changes constitutes acceptance of the updated policy.


14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Zalgo Infotech Pvt. Ltd.

We’re here to help with any privacy-related question or request.

100 Feet Road, Sindhi Colony, Vinay Nagar, Gwalior, Madhya Pradesh, India